Ratings

Ratings
Passengers rate your cruise ship in CST. And since there is a bonus available for better ratings, it might be a good idea to understand how to improve on each ratings category. There is 5 different categories that combined create your overall Ship Rating. You can have as many as 5 stars per ship. Ratings can also fluctuate while you are sailing based on certain conditions. If you own more than one ship in one save slot, your company rating would be a combination of every Ship Rating in your fleet. Default ship ratings in each category are set to 2.5 stars when you first get a new ship.

Ratings for all categories update automatically after about 30 seconds of adjusting customization with the exception of crowdedness. See crowdedness section for more details. And you'll find that ratings only update when passengers are actually on board.

You can find Ratings in the Manage tab - lower left on your screen. It is the bottom tab in Ship Options. If you own a fleet, the view will be scrollable to accommodate all ships.

Ship Rating
Ship Rating is at the top of the different ratings categories for each ship you own. It will add up all ratings for each of the category for that ship and divide it by the number of total categories (5).

For example if you have 5 stars in each category for one ship, the overall Ship Rating would also be 5 stars. If you have 5 stars in only 4 categories and less in another, the overall Ship Rating would drop down accordingly.

Basic needs
Basic needs is a combination of bathrooms, food places and having some supplies stocked. How many bathrooms and food places you need varies on how many passengers you have on board. If you manage to have enough to accommodate each passenger, you should easily get 5 stars in that category. If you have less, the ratings drop down accordingly.

You also need to consider that not every room option provides a bathroom for each passenger. And CST passengers enjoy their own bathrooms. But you can always add more bathrooms on your ship to accommodate everyone.

You might also want to check on your supplies - make sure you always have some supplies stocked when you have passengers on board. Basic needs drop to zero stars if you depleted your ship's supplies, no matter how many food places or bathrooms you have on board. Simply restocking will bring back your regular ratings for that category.

Crowdedness
Crowdedness ratings is determined by the number of passengers you have on board in relation to the ships tile size. This means the ideal number of passengers you need to get 5 stars will vary depending on what ship you are customizing. If your ratings are low in that category, and you want to improve on it, try and remove some rooms. Also note that if you want to see your ratings update in this category, you need to onboard a new set of passengers each time you make a change to the number or types of rooms you placed.

Decoration
Some buildables will be marked with decoration values. If you place enough of those on your ship, you can achieve 5 stars in this category.

Variety
Variety ratings does not change with the number of passengers you have on board. It is based on certain buildables available in the game. To get 5 stars in Variety you simply place one of each item for food and entertainment. This is easier achievable on the bigger ships as smaller ships may not fit every single item on board.

Entertainment
Passengers will give you 5 stars in this category if you have entertainment for every passenger on board. It will drop, if you have less. So if you are a little low, try and add some more of the Entertainment buildables.